Pre-Order Policy
Pre-Order Policy
Please note that our standard return, refund, and cancellation policies do not apply to pre-orders. Here’s the rundown:
Shipping: If your order mixes pre-order and in-stock items, it ships together once the pre-order items arrive.
Cancellations: You can cancel during the pre-order period with a 12% processing fee to cover merchant costs. Refunds take 5-7 business days.
After Pre-Order Period: No cancellations are allowed once the pre-order period ends or the pre-order closes.
Returns: Pre-order items are non-returnable unless defective, then our standard return policy applies.
We value your cooperation—thanks for understanding!